Refund policy

Last updated: 9 August 2026

At Better Left Unsaid, we want you to be happy with your purchase.

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be unworn, unused, in its original condition and packaging, and accompanied by proof of purchase.

To request a return, please contact us at betterleftunsaidbusiness@gmail.com.

If your return is accepted, we will provide instructions explaining how and where to send your item.

Items sent back without first contacting us cannot be accepted.

Damaged or incorrect items

Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or if you receive the wrong product.

Exchanges

The quickest way to exchange an item is to return the original item and place a new order once the return has been approved.

European Union 14-day cooling-off period

Customers within the European Union have the right to cancel or return an order within 14 days of receiving it, subject to the conditions outlined above.

Refunds

Once your return has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be processed using your original payment method. Please allow up to 10 business days for your bank or card provider to process the refund.

If more than 15 business days have passed since approval, please contact us at betterleftunsaidbusiness@gmail.com.